Employee Assistance Program

2019 Benefits Update

Many of the St Johns County benefits providers and insurance carriers will be changing starting January 1, 2019. New carriers include: Prescription (Rx) Services with CVS Caremark, Spending Accounts (FSA/HRA/DCA) with Medcom, Life and Disability with The Standard and Employee Assistance Program (EAP) with Morneau Shepell. The new carriers are providing you with the same or better benefits. Please review the 2019 Benefits Guide  for more information about these changes.

Through 12/31/2018: New Directions  |  www.ndbh.com
Effective 01/01/2019: Morneau Shepell  |  www.workhealthlife.com

New Directions Behavioral Health (2018)

Personal challenges can affect your work and home life. Your Employee Assistance Program (EAP), provides free confidential counseling and resources to help you and your family. EAP Website Services

Contact your EAP 24/7 at (800) 624-5544, (816) 237-2352, or visit www.ndbh.com

Counseling Services

  • Everyday issues
  • Finances/Legal
  • Marriage/Children
  • Healthy lifestyle/Personal growth
  • Stress/Emotions
  • Support in tough situations

Sampling of Website Services

  • Legal documents: A new library with personal and business legal document templates, fill-able forms in a user friendly format that make document creation easier and faster, and state-specific forms for all 50 states To access the legal resources, log into www.ndbh.com with our company code “sjcfl”. Then click on the "Online Will Preparation" button at the top right of the page. This will direct you to the new Legal Resource Center. Featured: Will Preparation Minus the Mystery
  • Financial Planning & tools: Changes in finances and accumulating debt can create great stress for anyone. Employees facing this challenge can call our EAP counselors for support and the resources needed to settle financial issues. Employees will receive referral to a credit consultant, when appropriate, combined with emotional support and motivation to take control of finances.
  • Online connection to a counselor
  • Email tips
  • Thousands of articles, videos and self assessments

www.ndbh.com
enter company code sjcfl

EAP - Morneau Shepell (2019)

Provided through your Group Insurance with The Standard

Personal challenges can affect your work and home life. Your Employee Assistance Program (EAP), provides free confidential counseling and resources to help you and your family.

Contact master's-degreed clinicians at the EAP 24/7 by phone 888-293-6948, online www.workhealthlife.com, text "MSEAP" to 53342 or via My EAP mobile app.

Counseling Services

  • Everyday issues
  • Marriage/Children
  • Healthy lifestyle/Personal growth
  • Stress/Emotions
  • Support in tough situations

Additional EAP Services

Legal Services
Free 30-minutes face-to-face or telephonic consultation for each legal issue with nationwide panel of attorneys, 25% discount if network attorney is retained, free online will preparation

Financial Services
Free 60-munite financial counseling session per issue with certified consumer credit counselors and financial planners, identity theft consultations for prevention and free identity theft kit if identity has been stolen.

WorkLife Services
Family Support is available to you through consultation with a professional over the telephone to find local solutions and helpful resources for your family for:

  • Childcare and after-school programs
  • Adoption, Expectant and new parenting
  • Seniors’ accommodations/nursing homes
  • Caregiver support groups
  • Rehabilitation and home support programs

EAP Website
Visit the EAP website for a comprehensive library, videos, articles, financial calculators, health assessments, and webinars.

New Directions
Employee Assistance Program (EAP) app from New Directions lets you: request counseling sessions, call 24/7 help line, and access resources to improve the well-being of you and your family members.