The St. Johns County Employee Connection
Open Enrollment Closed October 31
2021 Benefits Virtual Overview
Don't feel like reading through the 2021 Benefits Guide? View our on-demand virtual benefits presentation or the "Open Enrollment is Here" video to learn about new voluntary benefits (i.e. long term care and cancer testing), changes to existing benefits, and how to complete enrollment for 2021. Your 2021 Benefits Open Enrollment Is Here Video
Open Enrollment for 2021 Benefits is October 1 through 31, 2020
Review your benefits and beneficiaries, sign up for a FSA/DCA (spending accounts must be signed up for each year), and update your address, phone and/or email. You can download the 2021 Benefits Guide from the Employee Connection Benefits page to learn about new benefits or changes to existing benefits. Enrollment must be completed online OR by calling the PlanSource Employee Call Center at 855-436-3849. Last day to complete enrollment is October 31! 2021 Open Enrollment Information
PlanSource Employee Call Center
Starting with this year’s annual OE the County is providing an employee call center (855-436-3849) available Monday-Friday from 8 AM to 11 PM. Plan Source Call Center Information
- Forgot your login or password?
Representatives can help get you logged in
- Have a “How do I” or “What is this” question?
Representatives can help with navigating PlanSource screens or answer questions about 2021 benefits!
- No computer or internet access? No problem!
Representatives are available to take your enrollment over the phone.
Wellness Premium Incentive (WPI) Extended for 2021
Due to the impact of COVID affecting the ability of members to attend wellness exams, the County will be extending the WPI for medical premiums from 2020 to 2021 for any members who participated in the previous window. Members who did not previously participate can submit a physician verification form or attend a wellness exam prior to September 30th to earn the WPI for 2021 medical premiums. Contact your Benefits Team at 904.209.0635, option 4 if you need a form or have questions about earning the WPI.
FYI from Personnel Services
Fiscal Year 2021 Pay Adjustments
As a part of the Fiscal Year 2021 budget approval, the Board of County Commissioners' pay plan has been adjusted as of 10/1/2020. Employee salaries will be increased by 2.5% the first full pay period of the fiscal year which began 10/4/2020. If you have any questions, please talk with your supervisor or call Human Resources at 209-0635 x 0. Updated Pay Plan
Conduct a Paycheck Check Up
It is always a good idea to perform a "paycheck checkup" for income tax. The IRS provides a Withholding Calculator to help you determine if you are withholding the correct amount. If you would like to make a change to your tax withholding; fill out a new 2020 W-4 form https://www.irs.gov/pub/irs-pdf/fw4.pdf and return to Payroll via fax 819-3697 or call 819-3658.
2020 Vacation Rollover
For your planning, please be aware that the vacation rollover deadline for 2020 is the last pay period of the calendar year (November 29 – December 12) for the pay check dated December 18. As you plan for the upcoming holiday season, please remember that the cut off for vacation rollover is December 12 and any balance over the maximum limit will be swept at that time. This year, in recognition of staff's response to COVID-19 an additional 80 hours can be carried forward into 2021. Hours that exceed the maximum accrual limits will initially be swept and then added back with the first pay in January.
SJC Benefits | COVID-19 & Health Insurance
Covid-19 Health Insurance Information & Updates
As COVID-19 continues to impact our workforce and operations it is important to be aware of ongoing changes to County health insurance, such as waiver of copays for some testing and Teladoc services. Florida Blue is offering virtual and emotional support services for members directly impacted by COVID. The County’s Employee Assistance Program (EAP) is also available for counseling by telephone or virtually. For questions or any assistance related to your benefits, please contact the Benefits Team to discuss your needs and concerns, 209-0635, x4.