The St. Johns County Employee Connection

Open Enrollment Closed October 31

2021 Benefits Virtual Overview
Don't feel like reading through the 2021 Benefits Guide? View our on-demand virtual benefits presentation or the "Open Enrollment is Here" video to learn about new voluntary benefits (i.e. long term care and cancer testing), changes to existing benefits, and how to complete enrollment for 2021. Your 2021 Benefits Open Enrollment Is Here Video

Open Enrollment for 2021 Benefits is October 1 through 31, 2020
Review your benefits and beneficiaries, sign up for a FSA/DCA (spending accounts must be signed up for each year), and update your address, phone and/or email. You can download  the 2021 Benefits Guide from the Employee Connection Benefits page to learn about new benefits or changes to existing benefits. Enrollment must be completed online OR by calling the PlanSource Employee Call Center at 855-436-3849. Last day to complete enrollment is October 31! 2021 Open Enrollment Information

PlanSource Employee Call Center
Starting with this year’s annual OE the County is providing an employee call center (855-436-3849) available Monday-Friday from 8 AM to 11 PM. Plan Source Call Center Information

  • Forgot your login or password?
    Representatives can help get you logged in
  • Have a “How do I” or “What is this” question?
    Representatives can help with navigating PlanSource screens or answer questions about 2021 benefits!
  • No computer or internet access? No problem!
    Representatives are available to take your enrollment over the phone.

Wellness Premium Incentive (WPI) Extended for 2021
Due to the impact of COVID affecting the ability of members to attend wellness exams, the County will be extending the WPI  for medical premiums from 2020 to 2021 for any members who participated in the previous window.  Members who did not previously participate can submit a physician verification form or attend a wellness exam prior to September 30th to earn the WPI for 2021 medical premiums. Contact your Benefits Team at 904.209.0635, option 4 if you need a form or have questions about earning the WPI.

FYI from Personnel Services

Fiscal Year 2021 Pay Adjustments
As a part of the Fiscal Year 2021 budget approval, the Board of County Commissioners' pay plan has been adjusted as of 10/1/2020. Employee salaries will be increased by 2.5% the first full pay period of the fiscal year which began 10/4/2020. If you have any questions, please talk with your supervisor or call Human Resources at 209-0635 x 0. Updated Pay Plan

Conduct a Paycheck Check Up
It is always a good idea to perform a "paycheck checkup" for income tax. The IRS provides a Withholding Calculator to help you determine if you are withholding the correct amount. If you would like to make a change to your tax withholding; fill out a new 2020 W-4 form and return to Payroll via fax 819-3697 or call 819-3658.

2020 Vacation Rollover
For your planning, please be aware that the vacation rollover deadline for 2020 is the last pay period of the calendar year (November 29 – December 12) for the pay check dated December 18. As you plan for the upcoming holiday season, please remember that the cut off for vacation rollover is December 12 and any balance over the maximum limit will be swept at that time. This year, in recognition of staff's response to COVID-19 an additional 80 hours can be carried forward into 2021. Hours that exceed the maximum accrual limits will initially be swept and then added back with the first pay in January.

SJC Benefits | COVID-19 & Health Insurance

Covid-19 Health Insurance Information & Updates
As COVID-19 continues to impact our workforce and operations it is important to be aware of ongoing changes to County health insurance, such as waiver of copays for some testing and Teladoc services. Florida Blue is offering virtual and emotional support services for members directly impacted by COVID.  The County’s Employee Assistance Program (EAP) is also available for counseling by telephone or virtually. For questions or any assistance related to your benefits, please contact the Benefits Team to discuss your needs and concerns, 209-0635, x4.  

Training Opportunities

Upcoming Training Classes –  Visit Training & Education for more course information.

FY 2021 1st Quarter Safety Training – The Safety Training requirement is Harassment and Discrimination training. All full and part-time employees must complete the training. Visit SafetyNet to complete the training.

For more information or to register, you can visit the Training Calendar from within the County network, or call x0642.

Safety Training


FY 21 First Quarter
Safety Training

The 1st Quarter 2021 Mandatory Safety Training requirement is Harassment and Discrimination training. All full and part-time employees must complete the training requirements.

Employee Discounts

woman holding cell phone

Tickets at Work
Make the most out of your time at home! Sign up to become a member of TicketsAtWork.

Pets Best

Pets Best
Pet health insurance discount for St. Johns County Employees – Pets Best Insurance.

Check out the other great discounts for SJC Employees!