St. Johns County Employee Benefits

October is Open Enrollment Month

2021 Benefits

2021 Benefits Virtual Overview
Don't feel like reading through the 2021 Benefits Guide? View our on-demand virtual benefits presentation or the "Open Enrollment is Here" video to learn about new voluntary benefits (i.e. long term care and cancer testing), changes to existing benefits, and how to complete enrollment for 2021.

Open Enrollment for 2021 Benefits is October 1 through 31, 2020
Review your benefits and beneficiaries, sign up for a FSA/DCA (spending accounts must be signed up for each year), and update your address, phone and/or email. You can download  the 2021 Benefits Guide from the Employee Connection Benefits page to learn about new benefits or changes to existing benefits. Enrollment must be completed online OR by calling the PlanSource Employee Call Center at 855-436-3849. Last day to complete enrollment is October 31! 2021 Open Enrollment Information

New for Open Enrollment (OE) - PlanSource Employee Call Center
Starting with this year’s annual OE the County is providing an employee call center (855-436-3849) available Monday-Friday from 8 AM to 11 PM. Plan Source Call Center Information

  • Forgot your login or password?
    Representatives can help get you logged in
  • Have a “How do I” or “What is this” question?
    Representatives can help with navigating PlanSource screens or answer questions about 2021 benefits!
  • No computer or internet access? No problem!
    Representatives are available to take your enrollment over the phone.

Wellness Premium Incentive (WPI) Extended for 2021
Due to the impact of COVID affecting the ability of members to attend wellness exams, the County will be extending the WPI  for medical premiums from 2020 to 2021 for any members who participated in the previous window.  Members who did not previously participate can submit a physician verification form or attend a wellness exam prior to September 30th to earn the WPI for 2021 medical premiums. Contact your Benefits Team at 904.209.0635, option 4 if you need a form or have questions about earning the WPI.

Employee Benefits

Employee Benefits

2021 Employee Benefits
St. Johns County understands benefits are important to employees and their families. Here are some of the core benefits offered to County employees. For more details, see the complete St. Johns County Benefits Guides for Employees and Retirees. We no longer mail books to employee’s homes, but if you would prefer to have a printed copy please stop by your Personnel Services Department and we will be glad to provide you with one. You can review your benefits selections at any time during the year on the online benefits system. PlanSource.com.  Log In Instructions

2021 Benefits Info

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2020 Benefits Info

2021 Benefits

Benefits available to employees regularly scheduled to work 30 or more hours per week.

Health Insurance Plan
Florida Blue (Medical): The County contributes towards monthly health insurance premiums for all eligible employees. Employees can select from two health care plan options. Employees are able to compare plans in the Benefits Guide. Coverage is effective the first of the month following 60 days of employment. For explanations and definitions of commonly used health insurance language, visit Health Coverage and Medical Terms.
Contact:  800-664-5295 / www.floridablue.com

Teladoc (included with Medical): Teladoc is a way for you to talk with a board certified, state licensed doctor or pediatrician by phone or video chat, 24/7. Teladoctors treat various conditions such as colds, flu, pink eye, sinus infections and allergies. When you need care, contact Teladoc by phone or through the mobile app. Copay is $0. Set up your account ahead of time by providing your personal information and medical history. Teladoc Registration Instructions (video)
Contact:   800-Teladoc (835-2362) / www.teladoc.com

Prescription Plan
CVS Caremark: Employees enrolled in a health care plan are automatically enrolled in the prescription plan through CVS Caremark. Not all prescription drugs are covered. Maintenance medications are available through 90-day mail-order or retail 90 at a CVS Pharmacy. Specialty medications are available through CVS Caremark Specialty Pharmacy. Set up your CVS Caremark online account and manage your family’s prescriptions.
Contact: Customer Service / 844-278-5590
Rx Mail Order / 866-284-9226 / www.caremark.com
Prescription Specialty Program / 800-237-2767 / www.cvscaremarkspecialtyrx.com

Dental Plan
Humana Dental: Employees enrolled in a health care plan are automatically enrolled for dental coverage. Coverage includes preventative, basic, and major services.
Contact:  800-233-4013 / www.humana.com

Vision Care Plan
Humana Vision Care Plan: Employees enrolled in a health care plan are automatically enrolled for vision care coverage. Co-payment coverage includes routine eye exams, lens and frame, as well as an allowable contact lens expense. How to Use Your Vision Benefits
Contact: 866-537-0229 / www.humanavisioncare.com

Life Insurance
The Standard: The County pays the full premium for Basic Group Life and Accidental Death and Dismemberment (AD&D) insurance for eligible employees. Eligible dependents on the county health plan also have Basic Group Life only coverage provided. Employees have the option to purchase supplemental life insurance for themselves, their spouse and/or dependent children. Evidence of Insurability (EOI)
Contact: 888-937-4783 / www.standard.com

Emergency Travel Assistance
The Standard provides free access to emergency travel assistance when members experience travel or health emergencies more than 100 miles (150 km) from home or internationally for up to 180 days for business or pleasure. Some of the benefits available are medical consultation, lost luggage or document assistance, emergency medical evacuation, prescription assistance, pre-trip information and legal and interpreter referral. Emergency Travel Assistance
Contact: 866-455-9188 / www.standard.com/travel

Long Term & Short Term Disability
The Standard: The County pays 100% of the cost of a Long Term Disability Insurance policy that will provide income replacement of 60% of an employee's base pay after an elimination period of 180 days. Employees are eligible to enroll in Short Term Disability Insurance which allows you to continue to receive pay at a fixed weekly amount for a temporary amount of time if you cannot work due to a non-work related disabling injury or illness. How to File a Short Term Disability Claim
Contact: 888-937-4783 / www.standard.com

Flexible Spending Accounts
Medcom (FSA/DCA/HRA): Employees are eligible to enroll in Medical (FSA) and/or Dependent Care Reimbursement (DCA) Accounts. These two accounts allow for setting aside eligible out-of-pocket costs and to pay for these expenses on a tax-free basis. Learn more about FSAs
Contact 800-523-7542, Option 1 / medcom.wealthcareportal.com/Page/Home

Education Assistance Program
For full time employees who want to further their careers through educational course work from accredited institutions, the County offers a tuition reimbursement program, based on availability of funds. Such educational courses must apply to the employee’s field of work or directly contribute to the individual’s professional development. Reimbursement for tuition shall not exceed $2000 per employee per fiscal year. Learn more about the Educational Assistance Program 

Wellness
Wellness incentive programs, classes and health screenings which help to improve employees’ physical, social and financial health and awareness. All employees who are in active work status and are eligible for benefits are eligible to participate, along with eligible spouses. Visit the Wellness Page.

Benefits are available to all regularly established employees.

Employee Assistance Program (EAP)
Morneau Shepell (EAP): The EAP program through Morneau Shepell provides employees and family members with professional, confidential counseling sessions. Individual counseling is available to you and eligible family members, 16 years and older. Family counseling is available for children from ages 12 – 15 with their parent or guardian. All employees and dependents are afforded up to six (6) free visits per Plan year. Learn more about the Employee Assistance Program (EAP)  
Contact:  877-851-1631 / www.workhealthlife.com

Retirement Plan Choices
Florida Retirement System: Eligible employees are enrolled in the Florida Retirement System (FRS). As an employer, the County contributes to this plan on behalf of the employee. In addition, the employee must contribute three percent (3%) of gross pay to FRS. There are two plans offered by FRS; the Defined Pension Plan and the Investment Plan.
Contact:  866-446-9377 / www.myFRS.com

Deferred Compensation
Lincoln Financial Group Deferred Compensation: Tax deferred savings plan available for retirement purposes. Eligible employees contribute own pre-tax earnings toward a 457(b) deferred compensation plan. Maximum annual contributions are determined by current IRS Guidelines. Learn more about Deferred Compensation
Contact: 800-234-3500 / www.LincolnFinancial.com/Retirement 
Richard.Phelan@LFG.com / 321-419-7087

Paid Holidays
Employees receive up to 12 paid holidays per year. Employees who work less than a forty (40) hour workweek will only be paid holiday pay (number of hours normally scheduled to work – not to exceed eight (8) hours) if the offices are closed on the holiday which would be their normal workday. Full time employees are also granted one (1) paid day off (eight (8) hours) per year for their Birthday. This day may be taken at any time in the fiscal year, but may not be carried forward into the following fiscal year. BoCC Employee Holiday Schedule

Discounts
Various discounts including cell phone service, cars, pies, vacations and much more, are available for all county employees. Check it out and save today! St. Johns County Employee Discounts